Privacy Policy
At WebAfriq, we attach paramount importance to the protection of your personal data. Established in Benin and supporting clients all over the world (Africa, Europe, Canada, United States…), we process your personal information in accordance with Beninese law no. 2017-20 establishing the Digital Code, as well as the General Data Protection Regulation (GDPR) when you reside in the European Union.
1. Data collected
We collect the following categories of data:
Identification data
Last name, first name, email address, phone number, company
Browsing data
IP address, browser type, pages visited, visit duration, approximate location data
Communication data
Messages you send us (WhatsApp, email, blog comments), history of exchanges
2. Purposes of processing
Your data is collected and used for the following purposes:
- •Managing contact requests: Responding to your requests for information and quotes
- •Performance of services: Providing the requested services and managing the client relationship
- •Improving the site: Analysing the use of the site to improve the user experience
- •Marketing communication: Sending newsletters and information about our services (with your consent)
- •Legal obligations: Compliance with legal and regulatory obligations
3. Legal basis for processing
The processing of your data is based on the following legal grounds:
- •Performance of the contract: For the provision of our services
- •Consent: For marketing communications and the use of certain cookies
- •Legitimate interest: For improving our services and the security of the site
- •Legal obligation: For compliance with accounting and tax obligations
4. Data recipients
Your personal data may be transmitted to:
- •Authorised members of our WebAfriq team
- •Our technical subcontractors (hosting, maintenance, analytics tools)
- •Legal authorities in the event of a legal obligation
Important: We do not sell or rent your personal data to third parties. All our partners are bound by strict confidentiality obligations.
5. Retention period
We retain your personal data for the following periods:
Client data: Duration of the contractual relationship + 5 years (accounting obligations)
Prospects: 3 years from the last contact
Cookies: Maximum 13 months
Browsing data: Maximum 25 months
6. Your rights
In accordance with Beninese law no. 2017-20 establishing the Digital Code (and the GDPR if you reside in the European Union), you have the following rights:
Right of access
Obtain a copy of your personal data
Right to rectification
Correct inaccurate or incomplete data
Right to erasure
Request the deletion of your data (right to be forgotten)
Right to restriction of processing
Restrict the use of your data in certain cases
Right to portability
Receive your data in a structured and commonly used format
Right to object
Object to the processing of your data on legitimate grounds
Right to withdraw your consent
Withdraw your consent at any time for processing based on it
How to exercise your rights?
To exercise your rights, you can contact us by:
- •Email: contact@webafriq.com
- •Mail: WebAfriq - DPO Department, contact@webafriq.com
We undertake to respond to your request within a maximum of one month.
7. Data security
We implement appropriate technical and organisational measures to protect your personal data against any unauthorised access, modification, disclosure or destruction:
- •Encryption of sensitive data (SSL/TLS)
- •Restricted access to personal data (need-to-know principle)
- •Regular and secure backups
- •Regular security audits
- •Staff training in data protection
8. Cookies and similar technologies
Our site uses cookies to improve your browsing experience:
Essential cookies
Necessary for the operation of the site (no consent required)
Analytics cookies
Allow the use of the site to be analysed (consent required)
Functional cookies
Remember your preferences (consent required)
You can configure your browser to refuse cookies or be notified when they are placed. Note that refusing certain cookies may limit access to some features of the site.
9. Data transfers
As WebAfriq is established in Benin and works with international clients, your data may be hosted and processed in Benin or in other countries (in particular within the European Union or in North America, depending on our hosting providers). When an international transfer takes place, we ensure that appropriate safeguards are in place (standard contractual clauses, compliant providers, etc.) in order to protect your data in accordance with the applicable regulations.
10. Complaints
If you consider that your rights are not being respected, you have the right to lodge a complaint with the Personal Data Protection Authority (APDP) of Benin:
APDP - Personal Data Protection Authority
Cotonou, Republic of Benin
Website: www.apdp.bj
11. Amendments
We reserve the right to amend this privacy policy at any time. Any amendment will be published on this page with an update date. We encourage you to consult this page regularly to stay informed of our data protection practices.
12. Contact
For any questions regarding this privacy policy or the processing of your data:
Data controller: WebAfriq
Email: contact@webafriq.com
Phone: +229 01 54 18 71 90
Address: Abomey-Calavi, République du Bénin
Last updated: 6 août 2026